5 Steps for Creating a Good Bot Name (2023)


5 Steps for Creating a Good Bot Name (2)

November 22, 2022


The birth of your chatbot opens new opportunities, but it needs the right alias. One that says “I’m helpful but not annoying.”

They may not be on the payroll, but chatbots fulfill job duties on a daily basis. Sometimes they’re even the first team member to greet your customers and offer help. So you don’t want to put your customer experience at a disadvantage by naming your bot something cold and generic like “Helper Bot.” It’s like calling your human support team member “Service Agent 1.”

A clever, memorable bot name will help make your customer service team more approachable. Finding the right name is easier said than done, but I’ve compiled some useful steps you can take to make the process a little easier.

  1. Decide on your chatbot’s role
  2. Create a personality for your bot
  3. Choose if you want a human name or a robot name
  4. Consider if the name should be gendered
  5. Make sure your chatbot actually works
  6. Creative bot names aren’t worth losing sleep over


Decide on your chatbot’s role

Chatbots are a tool, first and foremost. Their mission is to get the customer from point A to B, but that doesn’t mean they can’t do it in style. A defined role will help you visualize your bot and give it an appropriate name.

Some chatbots are conversational virtual assistants while others automate routine processes. Your chatbot may answer simple customer questions, forward live chat requests or assist customers in your company’s app.

5 Steps for Creating a Good Bot Name (3)

Once you’ve outlined your bot’s function and capabilities, consider your business, brand and customers. Ideally, your chatbot should be an extension of your company.

In retail, a customer may feel comfortable receiving help from a cute chatbot that makes a joke here and there. If the chatbot is a personal assistant in a banking app, a customer may prefer talking to a bot that sounds professional and competent.

This is all theory, which is why it’s important to first understand your bot's purpose and role before deciding to name and design your bot. Those fun details come later.

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And don’t sweat coming up with the perfect creative name — just giving your chatbot a name will help customers trust it more and establish an emotional connection . You’re on the right path.

It’s in our nature to attribute human characteristics to non-living objects. Customers will automatically assign a chatbot a personality if you don’t. If you want your bot to represent a certain role, I recommend taking control.

Personality also makes a bot more engaging and pleasant to speak to. Without a personality, your chatbot could be forgettable, boring or easy to ignore.

Once you’ve decided on your bot’s personality and role, develop its tone and speech. Writing your conversational UI script is like writing a play or choose-your-own-adventure story. Experiment by creating a simple but interesting backstory for your bot. This is how screenwriters find the voice for their movie characters and it could help you find your bot’s voice.

5 Steps for Creating a Good Bot Name (4)

How to find the right chatbot persona for your brand.

For example, let’s say you own a fishing supplies business and have a bot that assists with recommending products to customers. Here are some chatbot names to avoid:

  • Obvious: Supply Finder Bot
  • Descriptive: Find Fishing Supplies Bot
  • Boring: Fishing Bot or Fishy the Bot

Here’s an idea that could work:

“Roe-bot” (“roe” is a mass of fish eggs)

Roe, as I would like to call it, is a friendly trout that lives in Lake Erie. Roe’s job is to greet customers and offer to help them look for specific fishing supplies.

The name “Roe-bot” may not tell the customer right away that it helps recommend supplies, but this is where your bot’s conversation flow and persona come into play.

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5 Steps for Creating a Good Bot Name (5)

I should probably ease up on the puns, but since Roe’s name is a pun itself, I ran with the idea. Remember that wordplays aren’t necessary for a supreme bot name. Not every business can take such a silly approach and not every type of customer gets the self-irony. A bank or real estate chatbot may need to adopt a more professional, serious tone.

Check out our post on how to find the right chatbot persona for your brand for help designing your chatbot’s character.


Choose if you want a human name or a robot name

iRobot, the company that creates the Roomba robotic vacuum, conducted a survey of the names their customers gave their robot. Out of the ten most popular, eight of them are human names such as Rosie, Alfred, Hazel and Ruby.

Giving your chatbot a simple human name that’s easy to pronounce is a safe choice since users may find it familiar and comfortable. According to Adam Alter, a psychologist at New York University, “When we can process a piece of information more easily, when it's easier to comprehend, we come to like it more.”

However, we’re not suggesting you try to trick your customers into believing that they’re speaking with an actual human. First, because you’ll fail, and second, because even if you’d succeed, it would just spook them.

5 Steps for Creating a Good Bot Name (6)

We recommend a combination of chatbot and agent support instead of pretending your bot is human.

You’ll put your customers’ trust at risk if you try to fool them. You can still pretend your chatbot is a hot real estate agent and name it Armando, but consider these tips when designing a “human” bot:

  • Have the chatbot introduce itself as a bot in its greeting
  • Use an illustration as its profile image instead of a real photo
  • Incorporate button and carousel options into the chat to emphasize that the conversation is automated
  • Have your chatbot offer to forward chats and contact info to agents to make a clear distinction between the two

When choosing a human name, we recommend picking something simple, warm and competent.

Human bot name ideas:

Ann, Dan, Lizzie, Emma, James, Jenn, John, Julie, Mark, Matt, Nick, Noah, Olivia, Sarah, Sophia, Tom

Note: These names are English-specific and may not be suitable for your audience. They are purely an example of what types of names people in that target demographic find simple. Appropriate names will vary depending on your region, language and target customers.

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Robot names also have their own advantages. It allows you to make a clear distinction between robot support and human support, which is important to users:

They also give you more creative freedom. Experiment with acronyms and abstract concepts, such as H.E.R.B.I.E. ("Humanoid Experimental Robot, B-type, Integrated Electronics") from the comic “Fantastic Four” or programming languages like Oz, Jade, Ada, Lily or Pascal. These have a robot vibe without being too obvious.

Cool robot name ideas:

Tech, Link, Data, Giga, Byte, Bit, Pixel, Macro, Meta, Swipe, Tag, Chip, Cookie

For successful examples of robot names in real life and media, check out Paste Magazine’s list of the 40 Best Robots of All Time.


Consider if the name should be gendered

Do you think your chatbot should have a gender? If yes, which one and why?

A female name seems like the most obvious choice considering how popular they are among current chatbots and voice assistants. Naming robots after women is not a new phenomenon however; the MIT Artificial Intelligence Laboratory created a language processing computer program called Eliza back in 1966, and many others soon followed.

A global study commissioned by Amdocs found that 36% of consumers preferred a female chatbot over a male (14%). Sounding polite, caring and intelligent also ranked high as desired personality traits.

Assigning a female gender identity to AI may seem like a logical choice when choosing names, but your business risks promoting gender bias.

Gendering artificial intelligence makes it easier for us to relate to them, but has the unfortunate consequence of reinforcing gender stereotypes.

Veronica Belmont for Chatbots Magazine

The smartest bet is to give your chatbot a neutral name devoid of any controversy. Cute or clever names such as “Swelly,” a polling chatbot depicted by a whale, and “Woebot,” a therapy bot that helps with depression and tracking your mood, show that you can give your chatbot a creative non-human-non-robot name that is catchy and to the point.

Cute bot names:

Boo, Pep, Flip, Coco, Sprout, Mochi, Fig, Dot, Taz, Sunny, Mizu, Bloom

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Make sure your chatbot actually works

That’s right, a catchy name doesn’t mean a thing if your chatbot stinks.

Since chatbots are not fully autonomous, they can become a liability if they lack the appropriate data. If a customer becomes frustrated by your bot’s automated responses, they may view your company as incompetent and apathetic. Not even “Roe” could pull that fish back on board with its cheeky puns.

Of course you can never be 100% sure that your chatbot will understand every request, which is why we recommend having live chat. As opposed to independent chatbot options, bots connected to your live chat solution can forward chats to your agents when they run into trouble or at the customer’s request.

5 Steps for Creating a Good Bot Name (7)

At Userlike, we offer a Logic Bot that is connected to our live chat solution so you can monitor your chatbot’s performance directly in your Dashboard. This helps you keep a close eye on your chatbot and make changes where necessary — there are enough digital assistants out there giving bots a bad name.

Creative bot names aren’t worth losing sleep over

Finding the appropriate bot name is the fun part. For all the other creative and not-so-creative chatbot development stuff, we’ve created a guide to chatbots in business to help you at every stage of the process.

At Userlike, we are one of few customer messaging providers that offer AI automation features embedded in our product.

Our AI Automation Hub provides a central knowledge base combined with AI features, such as an AI chatbot, Smart FAQ and Contact form suggestions.

5 Steps for Creating a Good Bot Name (8)

The best part - it doesn’t require a developer or IT experience to set it up. This means you can focus on all the fun parts of creating a chatbot like its name and persona.

Click here to learn more about our AI features and get started on the path to automation. 🤖


Should you name your bot? ›

If you are planning to design and launch a chatbot to provide customer self-service and enhance visitors' experience, don't forget to give your chatbot a good bot name. A creative, professional, or cute chatbot name not only shows your chatbot personality and its role but also demonstrates your brand identity.

What are the most popular bots? ›

The best Discord bots plus their features
  1. MEE6. MEE6 is a bot that enables you to automate tasks like sending welcome messages. ...
  2. Dank Memer. If you want a fun Discord atmosphere, then you might want to consider adding the Dank Memer bot to your list. ...
  3. Helper.gg. ...
  4. ProBot. ...
  5. IdleRPG. ...
  6. Community Hubs. ...
  7. Tip.cc. ...
  8. Double Counter.
Jan 2, 2023

What's the best strategy when creating a chatbot? ›

Here are some useful secrets on developing your very own chatbot strategy.
  1. Start off by defining your goals.
  2. Make sure you understand your users.
  3. Learn from your competition.
  4. Pick the perfect platform for your chatbot.
  5. Decide on your priorities.
  6. Focus on brand consistency and tone of voice…
  7. ...And also the user experience.

How to create a website bot? ›

How to Build a Chatbot for Your Website (Step-by-Step)
  1. Decide what type of chatbot is best for your business. ...
  2. Determine your chatbot KPIs. ...
  3. Understand chatbot user needs. ...
  4. Give your chatbot a personality. ...
  5. Create your chatbot conversation flow. ...
  6. Design your bot. ...
  7. Preview and test. ...
  8. Target your chatbots.

How to create an AI bot? ›

To create your own chatbot:
  1. Identify your business goals and customer needs.
  2. Choose a chatbot builder that you can use on your desired channels.
  3. Design your bot conversation flow by using the right nodes.
  4. Test your chatbot and collect messages to get more insights.
  5. Use data and feedback from customers to train your bot.
Feb 9, 2023

What does bot name mean? ›

bot = 'bettering','remedy'

What are names for trading bot? ›

Binance, Bitfinex, BitMEX, Bitstamp, Bittrex, CCEX, CEX.io, Cobinhood, Coinbase Pro, Deribit, Gemini, HitBTC, Huobi, ionomy, Kraken, KuCoin, Nova, OKCoin, OKEX, OKEX Futures, Poloniex.

What is the most popular robot name? ›

R2-D2. Hundreds of various robots have emerged in popular culture throughout the years. They've served as servants, rulers, invaders, and many more. R2-D2, on the other hand, stands alone at the top of the heap.

What's a cool name? ›

  • Jack.
  • Harper.
  • Jacob.
  • Asher.
  • Aiden.
  • Luna.
  • Wyatt.
  • Leo.
Aug 14, 2022

What is the oldest bot in Discord? ›

If you're wondering what the first Discord bot was, it was named Airhorn Solutions and released on April 1st, 2016.

Do Discord bots cost money? ›

Most Discord bots are free for basic features.

Who created MEE6? ›

Anis Belkacem is the Co-Founder and CEO of MEE6.

What are some cool bots? ›

11 Useful Discord Bots You Can Use
  • GAwesome Bot. GAwesome is a perfect multipurpose discord bot because of its customizability. ...
  • Tatsumaki. It is a really popular discord bot among game streamers. ...
  • Dank Memer. ...
  • FreeStuff. ...
  • Mudae. ...
  • Rythm. ...
  • YAGPDB. ...
  • Sesh.
Jan 13, 2023

What are the best bots to use? ›

Best AI Chatbots for 2023
  • Netomi. ...
  • ChatGPT. 4.85.
  • atSpoke. 4.8.
  • WP-Chatbot. 4.7.
  • Microsoft Bot Framework. 4.6.
  • Zendesk Answer Bot. 4.6.
  • x.ai. 4.5.
  • CSML.dev. 4.5.
Jan 2, 2023

What is the most common use of a bot? ›

Internet bots are able to perform tasks, that are simple and repetitive, much faster than a person could ever do. The most extensive use of bots is for web crawling, in which an automated script fetches, analyzes and files information from web servers. More than half of all web traffic is generated by bots.

Is my Discord name unique? ›

The one bit of your account that does have to be unique, though, is your Discord ID. Every Discord user has an individual Discord ID, which is an 18-digit number connected to your account. And users aren't the only ones with Discord IDs; every message and every server has a unique ID too.

How to make a good username? ›

The key to creating a great username, then, is making sure that it's unique, easy to remember, and relatable to who you are and what you're doing.
Below are some tips for making sure your username is smart and secure:
  1. Make it memorable. ...
  2. Simple is better. ...
  3. Avoid sensitive personal info. ...
  4. Consider anonymity. ...
  5. Don't rush.

Why is Discord called Discord? ›

The name Discord was chosen because it "sounds cool and has to do with talking", was easy to say, spell, remember, and was available for trademark and website. In addition, "Discord in the gaming community" was the problem they wished to solve.

How do you name a mee6 bot? ›

Go to Discord's developer portal and create an application

Give a name to your application, agree with Discord policies and press Create. Don't worry about it now, you can always change the name of your bot at any time!

What is a unique boy name? ›

The following are the trendiest unique names for boys in the United States in 2020:
  • Sebastian. Although still a unique name for boys in the United States, Sebastian has been quite popular in Europe for many centuries. ...
  • Mateo. ...
  • Ezra. ...
  • Elias. ...
  • Silas. ...
  • Waylen. ...
  • Gael. ...
  • Rowan.
Feb 11, 2022

How do I name my Twitch? ›

Twitch usernames are provided to the first individual to register an open and available username through our rename tool, found in your profile settings. To be clear, this is a first come, first serve basis.

What should I name my Discord bot? ›

Cool bot names
  • Wickie.
  • Homer.
  • Yanna.
  • Charlie Bot.
  • Arch Bot.
  • Jimmy.
  • Baby Bot.
  • Wall-E.
Jul 21, 2022

What is MEE6 named after? ›

MEE6 (yes, it is a reference to Mr. Meeseeks from Adult Swim's Rick & Morty) is probably the most popular Discord bot. You'll find it on many different servers, mostly because of its multipurpose nature and ease of use.

How is Discord named? ›

If you're on the browser or desktop app, right-click your own username in the Server Member List (in the right side bar) and you'll see a drop down menu appear! Press on the Edit Server Profile option, and you'll see a new menu pop up where you can type in a new nickname of your choice!

Why bot is called bot? ›

A 'bot' – short for robot – is a software program that performs automated, repetitive, pre-defined tasks. Bots typically imitate or replace human user behavior. Because they are automated, they operate much faster than human users.

Why are people called bots? ›

It is cs go slang which became famous among Indian gamers who play shooting games like cs go, fortnite & pubg. A person calls his teammate or enemy a bot, meaning a noob or a rookie. The guy who has no idea or clue about playing that particular game. If you've played any of fps games then you must have faced bots.

What does OwO bot mean? ›

OwO is a discord bot created by Discord User Scuttler#0001. The bot itself has a variety of amusing, social commands which add a fun aspect to your experience on discord. OwO's primary commands are the ones regarding animals, which you can hunt down, sell, sacrifice, and battle against others!

What is a cool 3 letter name? ›

Many of the most classic male nicknames are three letter names: Bob, Jim, Tom, Tim, Joe, and Sam, for instance. Unique three letter names for boys on our recommended list include Art, Asa, Cal, Fox, Lev, Mac, Pax, Rex, Sem, Van, and Wim.


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